A medical administrative assistant (medical admin assistant) is the person that performs administrative functions for a doctor’s office or a healthcare provider. Their duties include greeting patients, scheduling and managing physicians’ appointments, filing insurance claims and performing other office functions such as answering the phone (periodic office functions are part of this role).
Medical administrative assistants do not perform any type of patient care, such as giving injections or taking a person’s blood pressure. These types of duties are performed by a medical assistant or nursing assistant; the role of the administrative assistant is instead limited to the office side of a healthcare practice. Education programs that specifically target this role are available that teach a person about the administrative duties they are likely to perform in a doctor’s office or other healthcare provider. A certification program is available through the Certified Medical Administrative Assistant (CMAA) exam.