The digital workplace is not a physical space occupied by employees during office hours, rather it is an always connected, digital environment that provides instant access to the tools employees need.
In a digital workplace, the entire workforce, including upper management, communicate and collaborate in new ways. This digital workforce can combine productive business relationships that go beyond collaborating in office work groups and new tools enable knowledge sharing across the organization.
To manage these changes, many leading organizations in business and government have implemented a digital workplace strategy. This strategy seeks to combine the digital technologies that businesses already use to break down communication barriers and transform employee functions into those promoting efficiency, growth and innovation. The key to success in this process depends on the way that digital infrastructure is implemented and used to that it drives true change in an organization’s processes and ways of doing business.