ITIL is a framework for IT service management (ITSM) that provides best practices and guidelines for IT professionals in processes, procedures, and functions. The ITIL certification process will help you gain the knowledge necessary to improve your IT systems and operations. In this article, we’ll go over three reasons why you should get certified:
– it helps you understand how businesses work by giving an overview of what they do;
– it prepares you with practical skills like problem-solving, which can be used in any industry;
– it teaches you about the importance of customer satisfaction!
ITIL is a framework for IT service management that helps companies manage their IT more efficiently. It’s been the go-to standard since 1987. With the ITIL Foundation Certification, you’ll learn how to create an environment conducive to successful IT service management. You’ll know what it takes to make a successful transition into new technologies or business models. And finally, you’ll be able to use this knowledge in multiple industries – not just IT.